Reviews of A to Z Heating & Cooling
5(Based on 11 rated reviews)
16-Oct-2024
My service was outside the window I was given, but the dispatcher kept me informed. The repairman was apologetic right off the bat. He described his work agenda before starting. This was the right person for the job! I am pleased with the professionalism and conversation. Job well done!
16-Sep-2024
Product or service reviewed: Fall furnace check
Robert was extremely thorough with the furnace inspection. Not only did he complete his inspection, but instructed me regarding preventive maintenance of the furnace. I felt that he went above and beyond of what is required. Its comforting to know that there are still technicians that take pride in their work. Bravo!
Christine Brithinee
Dearborn Heights
18-Jul-2024
Product or service reviewed: Air conditioning
I cant express enough how pleased I was to call them and get service right away. My air conditioning unit is 36 years old and we have never had a problem until now. Power surge from a power outage caused the wires to burn Robert came out and fixed it. Same night AC stopped working, called in the morning and got Robert back out. Surprised wiring fried again this time Robert suggested changing the wiring harness so he ordered the part and fixed it. Ran great for the weekend and died. I called back they sent Robert back out, now I was all prepared to get upset because I was so frustrated but when Robert got out of the van looking as defeated as me with my air conditioner and he said let me go look. To find the capacitor had blown A quick price check and approval from me Robert had it done and running. I couldnt get mad about a 36 year old part that failed that had nothing to do with Robert the technician. I paid him and we agreed we hoped to end our relationship as frustrated homeowner and HVAC repairman. However if I ever need service again I wont hesitate to call A to Z the whole experience although frustrating was nothing but top notch customer service something you dont experience much these days. Sharon and Robert thank you for everything
10-May-2024
Product or service reviewed: Service call
Called A to Z due to my furnace not turning on. Laura was kind enough to offer some trouble shooting advise my sending a technician out. One of them worked!!! Thanks you so much.
George Grube
Van Buren Township MI
05-Dec-2023
Product or service reviewed: Heater
The woman in the office are polite and they are about ur needs 1. The gentleman are all very nice tell u wth wrong and fix it this company is AMAZING.
19-Nov-2023
Product or service reviewed: Purchased Furnace and Hot Water tank
Our sales person Steve Taylor was excellent, he kept us well informed and went out of his way to make us feel comfortable with the company and our purchase choices. The installers Steve and Marv were highly skilled and very knowledgeable worked well together to get the job done. Robert answered. all of our questions during the final inspection. we would highly recommend the Company.
17-Aug-2023
Product or service reviewed: Duct cleaning
Team was courteous and professional. Took care of business cleaned up in a timely manner. Would recommend. Thanks team!
Gayle Tous
Dearborn Heights
05-Jun-2023
Product or service reviewed: AC
Joe came to service our AC. Very professional and knowledgeable. Definitely don't want to call again but if we have to, our call will be to A&Z.
Donna & Carl Rodgers
Romulus
03-Feb-2023
Product or service reviewed: Service
The company is great and efficient. Amy who set up the appointment was very helpful and knowledgeable. They got me an apt in a few days. The service guy was nice and explained everything in terms I could understand. My furnace is wiring great now. I would highly recommend this company.
11-Nov-2022
Product or service reviewed: Great service and fast, signed a service contract with the to.
Needed service fast for a climate controlled room. They were fast and i started a service agreement with them for the future. Professional services and good people.
03-Jun-2022
Product or service reviewed: New Central Air Conditioner
I would highly recommend this company! The two gentlemen that installed my new A/C unit were fantastic. They were both very professional. The work they did was excellent!
Donna Judd
DEARBORN HEIGHTS