Qualifications
We are heating and cooling professionals! We maintain a high level of quality among our staff. All of our installers and technicians are trained on a regular, on-going basis. We, and they, are certified by the following industry organizations:
Bonded & Insured
Independent Customer Care Dealer
The American Standard Customer Care designation means we exemplify customer service and satisfaction, we are one of the handpicked dealers who are ready to listen, evaluate and find the best solution for you and your home.
Not every dealer qualifies as a Customer Care dealer. We must meet rigid requirements and standards to ensure our absolute commitment to excellence in every aspect of the business. But when it comes to your comfort, we believe you should expect nothing less. Look for the Customer Care Dealer badge on our team members shirts, for the finest heating and air conditioning professionals in the business.
American Standard Distinguished Dealer and Customer Care Awards 2016 - 2022
Extraordinary dealers deserve extraordinary recognition. That’s why we honor a very limited number of our very best each year with the Distinguished Dealer and Customer Care awards.
News-Herald Downriver Best of the Best 2020-2022 Award Winner
In most circumstances, people have a wide array of choices when purchasing products or services. But when it comes to trying out a business for the first time, most don’t want to chance it. They want to patronize a business recommended by other customers, people who give that business a big “thumb’s up.”
That’s what the News-Herald contest aims to do, by giving readers a voice and then spotlighting their favorite businesses.
The contest takes place in three rounds, beginning with nominations; readers can choose their favorite Downriver businesses, nominating them in as many categories that apply. The top 3 businesses after the third round of voting are awarded the News-Herald Downriver Best of the Best.
Air Conditioning Contractor's Association of America (ACCA)
The Air Conditioning Contractor’s Association of America is the heating and cooling industry’s leading trade organization. ACCA members adhere to a standard of ethical best practices that is your assurance of quality and professionalism. We are an active member in good standing with ACCA.
North American Technician Excellence (NATE)
North American Technician Excellence (NATE) is an independent, third-party organization that develops and promotes excellence in the installation and service of heating, ventilation, air conditioning, and refrigeration equipment by recognizing high-quality industry technicians through voluntary testing and certification. Our technicians have passed the rigorous testing necessary to qualify as NATE Certified Technicians.
Better Business Bureau (BBB)
The Better Business Bureau (BBB) system in the U.S. extends across the nation; coast-to-coast, and in Hawaii, Alaska, and Puerto Rico. Since the founding of the first BBB in 1912, the BBB system has proven that the majority of marketplace problems can be solved fairly through the use of voluntary self-regulation and consumer education.